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Privacy Policy

Passenger and parcel transport between Moldova and France with EtnoLines. Travel comfortably and safely with luxury coaches and premium services.

Privacy Policy

1. Introduction
CRM LINES COMPANY SRL respects the privacy and protection of users' personal data. This policy explains how we collect, use, and protect the personal information provided by users through our website and services.

2. Data Collected
We may collect the following types of personal data:

  • Name and surname
  • Contact details (phone number, email address)
  • Payment details (processed through secure platforms)
  • Booking and travel information

Data is collected through online forms, user registrations, and direct interactions with the company.

3. Purpose of Data Use
Personal data is used exclusively for:

  • Processing and managing bookings
  • Communicating with customers regarding the services provided
  • Sending notifications about changes, updates, or special offers
  • Improving the quality of services and user experience

4. Data Security
CRM LINES COMPANY SRL implements technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or disclosure.

All online transactions are processed through secure platforms, and financial information is not stored by the company.

5. Disclosure of Data to Third Parties
Personal data will not be sold, rented, or shared with third parties, except where necessary for:

  • Compliance with applicable laws
  • Processing bookings through our trusted partners

6. User Rights
Users have the following rights regarding their personal data:

  • The right to access their data
  • The right to request correction of inaccurate data
  • The right to request deletion of data (within applicable legal limits)
  • The right to object to data processing for marketing purposes

To exercise these rights, users can contact the company at [email protected].

7. Data Retention Period
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Changes to the Privacy Policy
CRM LINES COMPANY SRL reserves the right to update this privacy policy. Changes will be communicated on the official website. We recommend checking this page periodically to stay informed of updates.

9. Contact
For any questions or concerns regarding our privacy policy, please contact us:

This policy applies to all users of our services and is effective from the date of publication.